SM DATA
Privacy Policy
Last updated: August 28, 2026
This policy explains how SM DATA collects, uses, protects, and handles information when you use our data, airtime, and bill-payment services.
Information we collect
When you create an SM DATA account or use our VTU services, we may collect your name, email address, phone number, National Identification Number (NIN) (to create and verify your virtual account), and information you choose to add to your profile. We also receive technical information such as your IP address, browser, device, and basic usage data.
How we use your information
We use this information to create and secure your account, process data, airtime and bill-payment orders, maintain your wallet and transaction history, provide support, prevent fraud, send important service notices, and improve SM DATA. We do not use your information for unrelated purposes without your consent.
Sharing and disclosure
We share only the information needed to complete a requested transaction with payment processors, network operators, bill providers, and other service partners. We may also disclose information where required by law or when necessary to protect our users, platform, or legal rights. We do not sell your personal information.
Security and retention
We use reasonable technical and organisational safeguards to protect your information. No online service can guarantee absolute security, so please keep your password and transaction PIN confidential. We retain information only for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce our agreements.
Your choices and rights
You may review and update your profile from Personal Details, disable your account, or request permanent deletion from Account Controls in your dashboard. Some records may need to be retained for legal, fraud-prevention, accounting, or transaction-settlement purposes. You may also contact support with questions about your personal information.
Cookies and service communications
SM DATA may use essential browser storage and similar technologies to keep you signed in, remember preferences, and protect sessions. We may send transactional messages about your account and orders. You can opt out of non-essential communications where an unsubscribe option is provided.
Contact us
For privacy questions or requests, message our support team on WhatsApp at +234 707 377 5347.